When answering the phone, your emotional vibe is more important than the words that you say. The same goes for your kid. Instead of teaching him the cheesy “Johnson residence?” line, simply have him focus on keeping a positive demeanor instead. Give him general guidelines to follow, and let his personality take the reigns. The phone rings. Charlie picks up ...more»

As a male teacher, I’ve experienced several times when young girls would become petrified of me as soon as we make eye contact. This goes beyond the usual shyness; it is a primal “fear for her life” type thing. If I get close, she’ll start crying and squeezing her mother for dear life. This is natural, especially if she’s not comfortable ...more»